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Scratched the authe...
 
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Scratched the authenticity code too hard and now two characters are unreadable - what now?

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UK vaper community member
Posts: 8
 KatieVapeGirl
Topic starter
(@katie_vapegirl)
Active Member
Joined: 8 months ago

Went at the silver panel on the box with a coin like it was a scratchcard and took a couple of the characters off with it. I can read most of the code but two are just gone. Is there another copy of it anywhere, on the device or inside the box? And does a damaged code make the whole thing look dodgy?


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OXVA Help Team
 OXVA Help Team
(@oxva_help_team)
Joined: 4 months ago

Active Member
Posts: 8

A damaged code does not make your device suspect, and no, there is not a second copy - the code lives on the packaging or a dedicated verification label, not on the device body itself, so once the panel is damaged that particular check is gone.

The important thing is what the code was ever for. It is one check, not the only check, and it was never designed to be the thing that settles the question on its own. A clean result adds confidence; it does not override the rest of what you can see. So work through what you still have: packaging quality and print, the finish and build of the device itself, how cleanly the pod seats and fits, and - the one that carries the most weight in practice - where you bought it. A device from a known UK retailer with tidy packaging and a proper pod fit is in good shape whether or not you can read every character.

If you want to work through those properly, the genuine OXVA check guide covers the visual side. And for anyone reading this before opening a new box: reveal the panel slowly and gently, because scratching aggressively is the single most common way people lose characters they later need.


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OXVA vape community member
 PodExpert_UK
(@pod_expert_uk)
Joined: 1 year ago

Eminent Member
Posts: 27

Coin is the classic mistake. A fingernail or the edge of a bank card takes the coating off without gouging the print underneath. Learned that one the same way you did.


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UK vaper community member
 KatieVapeGirl
(@katie_vapegirl)
Joined: 8 months ago

Active Member
Posts: 8

That is reassuring. Bought it from a proper UK shop, box was neat, pod clicks in exactly like my old one did. Sounds like I was worrying about the one check I broke rather than the four that all look fine.


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