How do I reset the puff counter on my OXVA?

On the XLIM Pro 3: press the fire button 3 times to cycle through the display modes. When the puff counter screen appears, hold the +/- buttons simultaneously to reset to zero.

Why is my OXVA not working after a reset?

Check the device is not locked. Press the fire button 5 times to toggle. Also ensure the pod is fully seated and has e-liquid above the minimum fill line.

Does resetting my OXVA fix burnt taste?

Not directly. Resetting only clears the puff counter and unlock status. Burnt taste is fixed by replacing the pod and lowering wattage.

Quick Guide

How to Reset Your OXVA XLIM Vape

Q: How do I reset my OXVA XLIM Pro 3?

Press the fire button 5 times rapidly within 3 seconds. The device will lock or unlock. To clear the puff counter, press the fire button 3 times to enter settings.

Reset any OXVA XLIM device in under 30 seconds. Covers puff counter reset, soft reset, and getting the best performance from your device.

How to Reset Any OXVA XLIM (30 Seconds)

The reset process is the same across all current OXVA devices: XLIM Pro 3, XLIM Go 2, XLIM 3 Ultra, NeXLIM, and VPrime.

Press the fire button 5 times in rapid succession.You have 3 seconds to complete all 5 presses. The device will vibrate or the LED/screen will flash to confirm.
The device toggles between locked and unlocked.If it was locked, it is now unlocked (and vice versa). This is the primary use of the 5-click reset.
Your settings are preserved.Wattage, airflow mode and preferences are not cleared by this reset. Only the lock status changes.

How to Clear the Puff Counter (XLIM Pro 3)

The XLIM Pro 3 tracks puff count on screen. Clearing it when you fit a new pod helps you track coil life accurately.

Press the fire button 3 times to cycle through the display modes until the puff counter screen appears.
Hold the + and - buttons simultaneously for 2-3 seconds. The counter resets to 0.
A single press of fire confirms and returns you to the main display.

When to reset the puff counter: Always reset when fitting a new pod. OXVA pods typically last 600-800 puffs, so this tells you exactly when to expect flavour to drop off.

Reset by Device Model

Device	Reset Method	Counter Reset
XLIM Pro 3	5 clicks (fire)	3 clicks to counter screen, hold +/-
XLIM 3 Ultra	5 clicks (fire)	Touchscreen settings menu
XLIM Go 2	5 clicks (fire)	No screen - not applicable
NeXLIM	5 clicks (fire)	Menu button long-press in settings
NeXLIM Go	5 clicks (fire)	No screen - not applicable
VPrime	5 clicks (fire)	Hold - and + simultaneously
XLIM Go Lite	5 clicks (fire)	No screen - not applicable

Getting the Best Performance After a Reset

Set the right wattage

After a reset double-check your wattage setting matches your pod. 0.8 ohm pods: 18-24W. 1.2 ohm pods: 12-16W. 0.6 ohm pods: 25-32W.

Prime any new pod

If you fitted a new pod, fill it and leave for 5 minutes before vaping. Take 3-5 draw-only puffs to saturate the coil before firing.

Check airflow

After handling the device, the airflow slider may have moved. Set it to your preferred position before your first draw.

Charge if low

Below 20% battery the device may cut out mid-puff or reduce performance. Plug in via USB-C for 45-60 minutes.

Frequently Asked Questions

Does resetting my OXVA delete my settings?

No. The 5-click reset only toggles the lock/unlock status. Your wattage, airflow mode and other settings remain exactly as they were.

How do I reset my OXVA XLIM Pro 3?

Press the fire button 5 times within 3 seconds. The LED or screen will flash to confirm the device has toggled its lock state. To clear the puff counter, press the fire button 3 times, navigate to the counter screen, then hold + and - simultaneously.

My OXVA is not responding at all after I reset it - what do I do?

First check whether the device is locked - press the fire button 5 times to unlock. If still unresponsive, check the pod is properly seated (remove and reinsert). If the device still does not respond, try charging for 30 minutes as it may have a deeply discharged battery.

Does resetting fix burnt taste?

Not directly. Burnt taste is caused by a worn coil or improper priming, not the device settings. Replace the pod and lower the wattage. The reset only changes the lock state.

How do I factory reset my OXVA?

OXVA devices do not have a traditional factory reset that wipes all settings. The 5-click reset is the primary user reset. If you are experiencing persistent issues, contact OXVA support or your retailer about a warranty replacement.

Still Having Issues After Resetting?

The full troubleshooting guide covers burnt taste, leaks, charging problems and more.

Full OXVA Troubleshooting Guide

STILL HAVE A QUESTION?

Our community is active in the XLIM Help Forum - get a real answer from real OXVA users.

Ask in XLIM Help →

Get the most from your OXVA

OXVA XLIM Pro 3 and genuine pods at Vapestore

A fresh pod and the right e-liquid makes the biggest difference. Official UK stockist. 18+ only.

Shop XLIM pods XLIM Pro 3 £26.99

OXVA: Revolutionise Your Vape!