Privacy Policy

1. Who we are

OxvaVapes.co.uk is an independent UK-focused guide website covering OXVA devices, pods, troubleshooting, e-liquid information, comparisons and retailer links.

For data protection purposes, the person or business operating this website is the controller of any personal data collected directly through the site, unless this policy says otherwise.

Site operator: [Insert legal name or trading name]

Contact email: [Insert email address]

2. What information we may collect

Depending on how you use the site, we may collect or receive the following categories of information:

• your name and email address if you contact us;
• any information you choose to include in a contact form or email message;
• technical information such as IP address, browser type, device type, operating system, referral source and basic site interaction data;
• analytics data showing how visitors use pages on the site;
• cookie or similar technology data where these tools are enabled;
• affiliate tracking information where a click to a retailer is recorded.

We do not ask users to create accounts or intentionally collect special category personal data through ordinary use of the site.

3. How we collect information

We may collect personal information in the following ways:

• when you contact us by email or through any contact form on the website;
• when you browse the site and your browser shares technical data automatically;
• through analytics, cookies, tags, pixels or similar technologies where they are in use;
• when you click an affiliate link or third-party retailer link from the site.

4. Why we use your information

We may use personal information for the following purposes:

• to respond to enquiries, messages or support requests;
• to operate, maintain and improve the website;
• to understand how visitors use the site and which content is most useful;
• to monitor affiliate link performance and referral activity;
• to keep the website secure and detect abuse, spam or malicious activity;
• to comply with legal obligations where applicable.

5. Lawful bases for processing

Where UK data protection law applies, we rely on one or more lawful bases depending on the situation:

• Legitimate interests — for running and improving the website, understanding visitor behaviour, maintaining security, and managing affiliate performance in a proportionate way;
• Consent — where cookies, analytics or similar technologies require consent before use;
• Legal obligation — where we need to keep or disclose data to comply with law;
• Contract or pre-contract steps — where you contact us about a request and we need to respond to it.

6. Cookies, analytics and tracking technologies

This website may use cookies and similar technologies such as analytics tags, pixels, scripts, referral tracking or affiliate tracking links.

These technologies may help us understand site usage, measure content performance, improve the website, and attribute affiliate referrals correctly.

Where required by law, non-essential cookies or similar technologies should only be used after you have given valid consent. You can also usually manage cookies through your browser settings.

If you use a cookie banner or consent management tool on the site, the choices you make there will affect which optional technologies are used.

7. Affiliate links and third-party websites

Some pages on OxvaVapes.co.uk contain affiliate links to third-party retailers. If you click one of those links, the retailer or affiliate network may collect information such as click data, referral data, cookie data, device data or transaction attribution data in accordance with their own policies.

We do not control the privacy practices of third-party retailers, affiliate networks, analytics providers or external websites. When you leave this site, you should read the relevant third party’s own privacy policy before providing any personal information or making a purchase.

8. Sharing your information

We may share or allow access to personal information where reasonably necessary with categories of service providers such as:

• website hosting providers;
• security, anti-spam or technical maintenance providers;
• analytics providers;
• affiliate platforms or partner systems used to track referrals;
• professional advisers where needed;
• public authorities, courts, regulators or law enforcement where legally required.

We do not sell your personal data in the ordinary sense of selling customer lists.

9. International transfers

Some service providers used by websites, including analytics, hosting, email or affiliate tools, may process data outside the UK. Where this happens, reasonable steps should be taken to ensure that appropriate safeguards are in place where required by law.

If you use third-party retailers after leaving this site, their own international transfer arrangements will be governed by their own privacy policies.

10. Data retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to respond to enquiries, maintain records, monitor website performance, comply with legal obligations and resolve disputes.

Retention periods may vary depending on the type of data. For example:

• contact emails may be retained for as long as needed to deal with the enquiry and maintain reasonable records;
• analytics or server log data may be retained for a limited technical or reporting period;
• affiliate referral data may be retained for reporting, validation and commission reconciliation periods.

11. Data security

We take reasonable steps to help protect personal information from unauthorised access, misuse, loss, disclosure or alteration. However, no website, transmission method or storage system can be guaranteed to be completely secure.

You should avoid sending unnecessary sensitive information through website forms or ordinary email.

12. Your rights

Depending on the law that applies and the circumstances of the processing, you may have rights in relation to your personal data, including the right to:

• be informed about how your data is used;
• request access to your personal data;
• request correction of inaccurate data;
• request erasure of your data in certain cases;
• request restriction of processing in certain cases;
• object to certain types of processing, including some processing based on legitimate interests;
• request data portability where applicable;
• withdraw consent where processing is based on consent.

These rights are not absolute and may depend on the legal basis and circumstances involved.

13. Children

This website is intended for adults aged 18 and over. It is not designed for children, and we do not intentionally collect personal data from anyone under 18.

If you believe a child has provided personal information through the website, please contact us and we will review the issue.

14. Complaints

If you have concerns about how your personal information is handled, please contact us first so we can try to resolve the issue.

If you are in the UK and remain unhappy, you may have the right to complain to the Information Commissioner’s Office (ICO).

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, legal requirements, service providers or how personal data is used.

The latest version published on this page will apply from the date it is posted.